Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you make an enquiry or purchase from https://www.theflowcompany.co.uk/

PERSONAL INFORMATION WE COLLECT

The information collected from the enquiry form (name, email address, phone number) is only ever used to contact you back after you have made an enquiry on our website. The data is stored using password protection.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number.  We refer to this information as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information and arranging for shipping).

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.